Adam Griffiths

Adam Griffiths

Service Advisor & Aspiring Manager

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About Me

Motivated individual with extensive automotive aftersales expertise and proven management skills. Currently pursuing a Service Manager role to drive operational excellence and customer satisfaction.

Skills

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Experience

Audi Accredited Service Advisor
Yeovil Audi | Feb 2022–Present
  • Scheduled appointments and managed workshop diary.
  • Certified for warranty invoicing and recall management.
  • Explained mechanical information clearly to customers.
Trading Support Manager
Argos, Weymouth | Oct 2019–Feb 2022
  • Oversaw daily store operations, payroll, and performance reviews.
  • Coached staff and set team objectives.
  • Implemented tactics to boost sales by 15%.
Customer Advisor
Argos, Yeovil | Nov 2017–Oct 2019
  • Provided front-line customer service and support.
  • Maintained product displays and handled inquiries.

Education

BTEC Extended Diploma Level 3 Engineering
Strode College, 2019 (D*D*D*)
GCSEs
Kings School Bruton, 2017

Timeline

Feb 2022

Joined Yeovil Audi as Service Advisor.

Oct 2019

Promoted to Trading Support Manager at Argos.

Nov 2017

Started as Customer Advisor at Argos Yeovil.

Skills Ratings

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