Hi, I'm Adam Griffiths — service advisor by trade, SaaS founder by build.

An Audi & BMW-accredited Service Advisor based in South West England, currently working towards a Service Manager role — and founder of SyteSpace Software, a B2B SaaS studio building focused tools for professionals that generic software ignores.

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Years in automotive
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SaaS products shipped
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Brand accreditations
AG
Adam Griffiths
South West England
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AG
Service Advisor
Audi & BMW
Founder
SyteSpace Software
01 — About Me

Two trades, one way of working.

I'm Adam Griffiths, an Audi and BMW-accredited Service Advisor based in South West England. Day to day that's workshop diaries, warranty invoicing, and explaining exactly what a car needs and why — I'm currently working towards a Service Manager position.

Outside the dealership, I run SyteSpace Software, a B2B SaaS studio I founded to build focused tools for industries generic software ignores. RampFlow runs the front desk for independent garages, Tenderforge qualifies and drafts UK public-sector tender bids, Anvela is a white-label CRM for small B2B teams, and WatchTower Tracker keeps a 24/7 eye on websites so nothing breaks unnoticed.

The two feed each other — years on a dealership service desk taught me exactly where "does everything, fits nothing" software falls apart for people doing real, specific work. That's the whole thesis behind SyteSpace.

Location
South West England
Automotive
5 years
Focus
Aftersales & B2B SaaS
Status
Promoting Rampflow.co.uk
02 — What I Do

Skills & Tools

A blend of dealership aftersales expertise and hands-on SaaS product building.

01

Service Advising

Diagnosing, quoting, and explaining repairs clearly across Audi and BMW workshops.

02

Warranty & Invoicing

Warranty-certified invoicing, plus recall and field campaign management.

03

Leadership & Ops

Store management, payroll, coaching, and performance reviews from retail management.

04

SaaS Product Building

Founding and shipping B2B SaaS products end-to-end at SyteSpace Software.

Automotive systems & accreditations
Audi Accredited Service Manager Audi Accredited Service Advisor Audi Accredited Parts Advisor BMW Accredited Service Advisor Kerridge Automotive System Keyloop Drive BMW AWP Dealer Systems VWG Elsa Pro VWG SAGA/2 Warranty Invoicing RTC Automotive Systems 1Link Fleet Management
Software & product stack
Product Strategy B2B SaaS Design TypeScript & Supabase PostgreSQL Docker & Containers Linux Server Administration CI/CD Pipelines Resend & Twilio APIs Stripe Payments AI-Assisted Development AI / LLM Integration
03 — SyteSpace Software

Software I Build

I founded SyteSpace Software, a B2B SaaS studio building focused tools for professionals that generic software ignores — four products, all live.

04 — Career

Work Experience

My automotive aftersales career to date.

June 2025 — Present

BMW Accredited Service Advisor

Vertu BMW · South West England
  • Delivering BMW-accredited service advising to customers in line with brand standards.
  • Managing workshop diaries and ensuring efficient scheduling of service appointments.
  • Handling customer communications, repair assessments, and cost estimates.
  • Liaising with technical and parts teams to ensure accurate, timely vehicle turnaround.
  • Undertaking the Vertu Evolution development course.
February 2022 — June 2025

Audi Accredited Service Advisor

Audi · South West England
  • Scheduled customer appointments to meet and exceed requirements while maintaining a sufficient workshop diary.
  • Undertook further training to become Warranty certified, invoicing and managing recalls and field campaigns.
  • Explained complex mechanical information clearly to customers to ensure good understanding of required repairs.
  • Liaised with parts and workshop teams to provide accurate quotes for repairs and VHC recommendations.
  • Recommended additional services to customers, contributing to increased overall sales.
November 2017 — February 2022

Retail Manager

South West England
  • Progressed from frontline customer advisor to daily management of a busy retail store.
  • Ran the store in the absence of senior management, including payroll, timesheets, and cash office operations.
  • Carried out performance reviews and coached colleagues to best-practice standards.
  • Developed and delivered short- and long-term team objectives.
2019

BTEC Extended Diploma Level 3 — Engineering (D*D*D)

Strode College · South West England
  • GCSEs completed at Kings School, 2017.
05 — Get In Touch

Let's talk cars or code.

Hiring for a Service Manager role, or want to talk about SyteSpace's products? My inbox is open.